ODO and IATA are now offering CRO Training Refresher via Webinar.
The Air Carrier Access Act, Part 382 requires that all acting CRO’s participate in refresh training. IATA and ODO are offering a 90 minute webinar that may be attended at your leisure. Questions may be submitted at any time, info@opendoorsnfp.org
The 90 minute webinar will be covering a wide range of issues concerning access in air travel, including Air Carrier Access Act updates and areas of continued interest among airlines. We will also allow participating carriers to ask questions throughout the year! Only $349 per session. Train one or train dozens!
Let us know how your first year as a certified Complaint Resolution Official (CRO) has gone. If you would like to have the opportunity to share stories and ask questions to ODO staff members with disabilities who are experts on Part 382 and EC1107 just email us to schedule a time at info@opendoorsnfp.org.
Open Doors Organization/International Air Transport Association
Complaint Resolution Official Refresh Course
Training Agenda
